Privacy SipMaster App

The protection of your personal data is important to us. With this privacy policy, we would like to explain to you in more detail which personal data we collect in the course of your use of the SipMaster App and for what purpose the data is used.

Person responsible and contact

The person responsible for processing your personal data is:

JLT Technologies GmbH
An der Römerburg 4a
64720 Michelstadt

If you have any questions or suggestions regarding data protection, please feel free to contact us by e-mail at game@sipmaster.fun.

Access rights we need

  • Access to Bluetooth for the communication with the SipMaster
  • Access to Wlan for the communication with the SipMaster
  • Access to your local network to search for SipMaster in wifi
  • Access to your location to search for SipMasters via Bluetooth (only for Android users)
  • Access to audio to be able to play sound effects

What data is collected?

Personal data is collected by us partly automatically, or when you provide it to us, for example when you register with us or contact us

Data that you provide directly to us

  • Contact information
  • Player name or tag and password
  • Profile information (e.g. profile photo)
  • Your messages to the service (e.g. chat logs and player support tickets)
  • Other data you provide to us (e.g., data identifying a lost account or data you provide to participate in surveys or promotional programs)

Data that we collect automatically

  • Data about your account and the games you play, including, in most cases, an automatically generated internal account ID
  • Your IP address and device identifiers of your device (e.g., your device ID)
  • Data about your device, such as device name, operating system, manufacturer, and app version
  • Data about your use of the app, such as game data, purchases you’ve made, and your interactions with other players within the app

Why do we collect your data?

We use your data for a variety of business purposes, such as:

To make our service work

  • To create your account to play our game online
  • To operate our online service
  • To verify and confirm payments
  • To send you service related messages

To improve our service for our players

  • To update and develop player profiles
  • Develop and improve the player experience
  • Manage the relationship with you
  • To provide social features as part of the service
  • To customize player experience
  • To answer questions and comments and support the player
  • Enable communication with other players

Data processing

We analyze the above data to track player usage patterns and continuously improve the app. The analysis of the data is only done by us, we do not use any third party providers.

The data of the games are analyzed to make statistics. The analysis takes place locally on the end device as well as on our server.

We do not share your data with third parties. Your data will be stored and processed exclusively by us!

Your rights and options

Push notifications

We can send you push notifications via our app. You can opt out of receiving these types of communications at any time by changing the settings on your mobile device.

Access the personal information we have stored about you

Upon request, we will provide you with a copy of your personal data in electronic form.

Your other rights

You also have the right to correct your information, have your information deleted, object to the use of your information, and restrict the use of your information.

If you wish to exercise your right of revocation or objection, an informal communication to the contact details above will suffice. Finally, you have the right to complain to the supervisory authority responsible for data. You can exercise this right at the supervisory authority of the member state of your place of residence, your place of work or the place where the violation allegedly took place.

Duration of storage

We will store your data for as long as your account is active or required to provide the Service. If you ask us to remove your personal information, we will retain your information as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.